Legal

Privacy Policy.

At einHaru Collective, we handle your personal data with the same care and intention we bring to every piece we curate. This policy explains what we collect, why we collect it, how we protect it, and what rights you have as an EU-based customer.

We are committed to compliance with the General Data Protection Regulation (GDPR) and applicable German data protection law.

Last updated: March 2026

01

Data Controller

The data controller responsible for your personal information is:

einHaru Collective
Berlin, Germany
Email: einharu@gmail.com
Instagram: @einharucollective

If you have questions about how your data is processed, contact us directly at the email above.

02

Data We Collect

We only collect data necessary to process orders, support customers, and improve site operations.

When you place an order

  • Full name
  • Email address
  • Delivery address
  • Order history and purchase details
  • Payment confirmation details from Stripe (not full card data)

When you contact us

  • Name and email address
  • Message content
  • Any order details you provide

When you browse our website

  • Browser/device details
  • Pages visited and approximate usage times
  • Referrer/source information
  • IP address (anonymised where possible)
03

How We Use Your Data

  • Process and fulfil orders
  • Provide shipping/tracking updates
  • Handle customer support and returns
  • Send transaction confirmations through checkout systems
  • Meet legal/accounting obligations in Germany
  • Improve site reliability and prevent fraud

We do not sell personal data. We do not run third-party ad profiling from customer order data.

05

Sharing Your Data

We share data only when needed to operate the store and fulfil orders:

  • Shipping providers (delivery details)
  • Stripe (payment processing)
  • Authorities when legally required

We do not sell or rent your personal data to advertisers or data brokers.

06

Payments & Stripe

All payments are processed by Stripe. We do not store full payment card details on einHaru systems.

For Stripe-specific processing details, see the Stripe Privacy Policy.

07

Cookies

We use a limited set of cookies and storage/session mechanisms needed for store functionality and measurement.

Essential usage

  • Shopping bag/session continuity
  • Checkout and payment flow support

Analytics usage

Our site uses analytics tags (for example Google tag) for aggregate measurement. Where possible, configuration is privacy-conscious and non-advertising focused.

08

Data Retention

  • Order/accounting records retained to satisfy legal obligations
  • Support communications retained as needed to resolve requests
  • Analytics data retained in aggregate form

Data is deleted or anonymised when no longer required.

09

Your Rights Under GDPR

You may request access, correction, deletion, restriction, portability, objection, and withdrawal of consent where applicable.

Right of Access

Request a copy of your data.

Rectification

Correct inaccurate data.

Erasure

Request deletion where permitted.

Restriction

Limit processing in certain cases.

Portability

Receive machine-readable export.

Objection

Object to certain processing.

German supervisory authority: BfDI — www.bfdi.bund.de

10

Data Security

We use encrypted connections (HTTPS) and limit data access to operational need. Payment data handling is delegated to Stripe.

11

Minors

einHaru is intended for adults. If data from a minor is identified, contact us and we will take appropriate removal steps.

12

Changes to This Policy

We may update this policy over time. Any material changes will be reflected with an updated date on this page.

13

Contact

For privacy requests, contact:

einHaru Collective
Berlin, Germany
Email: einharu@gmail.com

Your data, handled with care.

Questions? We are here.

If anything in this policy is unclear, write to us directly.

einharu@gmail.com